Medical Devices Manufacturing

Kolkata

Relax India Surgical

(Medical Devices Manufacturing)

Client Overview:

Manufactures and sells medical equipment requiring serial number tracking and after-sales service.

1. 01

   Challenges

   • No traceability of product serial numbers post-sale
   • Manual tracking of warranty & AMC service logs
   • No preventive maintenance system
2. 02

   Solutions Implemented

   • Barcode + IoT-based serial number tracking per device
   • AMC and warranty management with service schedule automation
   • Custom module for field service logging & ticket tracking
   • Client-wise service performance dashboards